At Tack Crafters by Decotacks Upholstery Supplies, we want to make sure you have all the information you need to make a confident purchase. Here are some of the most common questions we get: How do I place an order? Placing an order on our website is easy! Simply browse our selection of hardware products, add the items you need to your cart, and proceed to checkout. If you need any assistance, our customer service team is always available to help. Payment and Shipping We accept a variety of payment options, including major credit cards and PayPal. Our shipping rates are calculated based on the weight and destination of your order, and we offer both standard and expedited shipping options to meet your needs. Secure Ordering & Payment Options We take the security of your personal and payment information very seriously. Our website uses industry-standard encryption to protect your data, and we only work with trusted payment processors to ensure your transactions are safe and secure. Returns & Refunds We want you to be completely satisfied with your purchase from Tack Crafters by Decotacks Upholstery Supplies. If for any reason you are not happy with your order, please contact us within 30 days of purchase to arrange for a return or exchange. Please note, some items may be subject to a restocking fee.